Legal

Privacy Policy

MaculaGen ("Company", "we", "us", or "our") operates the website www.maculagen.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect personal information.

1. Legal Compliance

This policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada.

2. Information We Collect

a. Information You Provide

  • First and last name
  • Email address
  • Phone number
  • City, province/state
  • Information submitted through forms (e.g., genetic test inquiries)

b. Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and interaction data
  • Approximate geographic location

3. How We Use Your Information

We use collected data to:

  • Respond to inquiries and provide services
  • Process requests related to genetic testing
  • Improve website functionality and performance
  • Communicate relevant updates
  • Maintain security and prevent fraud

4. Consent

By using this Site or submitting information, you consent to the collection and use of your personal information as described in this policy. You may withdraw consent at any time, subject to legal or contractual obligations.

5. Cookies and Tracking

We may use cookies or similar technologies to:

  • Analyze website traffic
  • Improve user experience
  • Monitor performance

6. Disclosure of Information

We do not sell personal information. We may disclose information:

  • To service providers supporting website operations
  • To partners involved in fulfilling services
  • Where required by law or regulatory authorities

7. Data Retention

Personal information is retained only as long as necessary for the purposes outlined or as required by law.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

9. Your Rights

You may:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Withdraw consent
  • File a complaint with applicable privacy authorities

10. Third-Party Services

The Site may use third-party services (e.g., hosting, analytics). These providers may process limited data necessary for operation.

11. International Data Transfers

Information may be processed outside of Canada. Appropriate safeguards are applied where required.

12. Children's Privacy

This Site is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the Site indicates acceptance of any updates.

14. Contact

MaculaGen Email: customerservice@maculagen.com Address: 100A-90 Sheppard Ave East, Toronto, ON, M2N 3A1